Leading wireless communications provider in North America ($2B+ revenue). Services include mobile phone service, wireless handsets, and paging services. In addition, the company is part of a larger Telecom company offering a full range of communications services for voice, data, and video.
The client needed to ensure that the software delivered by multiple vendors maintained adequate End to End performance for key transaction response times and concurrent users. In addition, the client was unsatisfied with the code quality in the pre-production platform and wished to develop an automated acceptance capability.
Quality Certain provided support of planning and execution of full end to end performance tests. Quality Certain reviewed and re-designed the test strategy for performance and led the overall effort for performance test design and execution. In additional, Quality Certain implemented its Test Automation Methodology centered aroundacceptance test to be run on a weekly code release.
The performance of the application was validated and several performance bottlenecks were identified and mitigated. In addition, the client was able to quickly validate the system stability in an automated fashion on weekly code drop. 2000 test cases were automated and the acceptance test time was reduced from 4 resources in six days to one resource in 4 hours.
A Global financial Industry ($5 Billion in Revenue), Services include Banking and financial services to consumers, retailers and corporate entities. In addition, the company is available in United States, United Kingdom, ASIA and 10 African countries.
The client had major issues using the payment and collection platform that was built for salary payment, vendor payments and collection services. In addition, the client was unsatisfied with the code quality in the-production platform and wished to perform an end-to-end test from scratch.
Quality Certain provided support of planning and execution of full end to end tests.
Quality Certain reviewed the business requirements and recommended it should be re-designed with all the stake-holders participation. Quality Certain also recommended a total overhaul of the code. Quality Certain developed a test strategy, test plan, new test cases and scenarios with execution. Quality Certain developed a test strategy for performance and led the overall effort for performance test design and execution. Additionally, Quality Certain implemented its Test Automation Methodology centered around acceptance test to be run on a quarterly code release.
The solution was rebranded, tested and has been in use without complaint since then. Prior to that a single transaction could not be processed without a manual operation.
The solution provided has been able to expand and provide the usage of the platform to seven new banks.
Several performance bottlenecks were identified and mitigated. The application could not support more than 125 users and upload of 500 transactions but now it functions well with over 2800users and uploads 20000 transactions without a problem.
A Global retail Industry in the world top 3 with headquarters in the United States and numerous tentacles in the following continents, Europe, ASIA , Africa etc.
The client had major issues with Test Governance, Test Processes , Test Planning and Execution in one of the countries. In addition, the client was unsatisfied with the code quality in the-production platform and wished to perform a better Testing Approach to improve the code quality.
The Client wanted a holistic approach to determine all the issues related to software testing and also the best way to address the issues. They requested for an Assessment on their present Software testing and Quality Assurance approach. Quality Certain was contracted to perform an assessment of their testing function and provide a road map to address issues and challenges found.
The assessment was provided over a 12 week period on 22 process Areas. The areas are Organization, Organization Process Definition, Organization Process Focus, Test Organization, Governance, People Focus, Training, Communication, Tools, Requirement Management, Project Management, Measurement Analysis, Configuration Management, Change Management, Environmental Management, Data Management, Integration Management, Estimation, Defect Management, Release Management, Process Quality Management and Risk Management.
The assessment revealed that an independent testing organization needs to be in place, Test Automation is very key. Training is missing around test execution, requirement gathering, test case development etc.
Quality Certain has been contracted to build a Testing COE for the Client and also develop an Automation Testing Framework.
A multinational commercial bank with presence in several countries including D.R Congo, Gambia, Ghana, Rwanda, Sierra Leone, Uganda and United Kingdom. One of the largest three commercial banks in Nigeria in terms of asset, loans, deposits and branch network.
The client hadchallenges with Test Governance, Test Processes, Test Planning and Execution in Nigeria. In addition, the client had several platforms in the pipeline for QA & testing services and was also in the process ofacquiring a Business Process Management System worth millions of dollars. Consequently, the client decided to engage the services of an independent software quality assurance and testing team to carry out Quality Assurance & Testing for a long term.
The Client wanted a holistic approach to determine all the issues related to software testing and also the best way to address these issues. They requested for an Assessment on their present Software testing and Quality Assurance approach. Quality Certain was contracted to perform QA & Testing on its newly acquired BPMS and other platforms and to provide a road map to address defects, issues and challenges found.
The assessment was provided over a 18 month period on several process Areas and platforms. These includeLocal Funds Transfer, Foreign Funds Transfer, Account Opening, Mobile/Bulk Account Opening, CRM, Letter of Credit, FX Sales & Purchase, Salary/Bulk Funds Transfer, Card & PIN, Internet Banking platform etc.
All issues (functional, integration etc.) found during testing were resolved by the solution provider.
A multinational bank and financial services company with headquarter in Lagos with presence in several countries including D.R Congo, Gambia, Ghana, Rwanda, Sierra Leone, Uganda, Guinea, France and United Kingdom. One of the biggest three banks in Nigeria in terms of total deposits and gross earnings.
Due to a shortage of in-house IT resources, the client decidedto augment its staff for Software development services in Nigeria. In addition, the client was unsatisfied with the delivery time and quality of codes in some production platforms and wished to perform a review and implement a better development approach.
Quality Certain put in place coding standards and performance improvement techniques. Thereby resulting in faster product time to market with superior code quality.
Quality Certain’s on-site resources scoped, developed, documented, deployed, supported and enhanced several products already in production.
A total of five expatriates were positioned at the bank over a 12month period.
The staff augmentation for software development services was provided over a 12 month period. During this period
By mid-year several newly developed products were already in production, a feat that had not been achieved by the IT department in recent times.
A multinational commercial bank with presence in several countries including D.R Congo, Gambia, Ghana, Rwanda, Sierra Leone, Uganda and United Kingdom. One of the largest three commercial banks in Nigeria in terms of asset, loans, deposits and branch network.
The Client wanted a development approach that willreduce delivery time for software delivery activities (development and testing) with superior and secure code quality.
Quality Certain put in place coding standards and performance improvement techniques. Thereby resulting in faster product time to market with superior code quality.
Quality Certain’s on-site resources scoped, developed, documented, deployed, supported and enhanced several products already in production.
A total of six expatriates were positioned at the bank over a 3 year period.
The software development services were provided over a 3 year period. During this period Quality Certain’s on-site resources scoped, developed, documented, deployed and supported several products for the bank.Over 60 engagementswere completed during first 6months.
A leading West African full line insurance company offering a diverse range of products and services covering life, general and special risk businesses. Founded and licensed to underwrite all classes of insurance, such as fire and special perils, goods-in-transit, all risk insurance etc. with regional footprint in Ghana.
The client had challenges with Test Governance, Test Processes, Test Planning and Execution in Nigeria. In addition, the client had several platforms in the pipeline for QA & testing services and was also in the process of acquiring an Insurance Solution that assists agents, brokers and consumers with the exchange of insurance data and information. Consequently, the client decided to engage the services of an independent software quality assurance and testing team to carry out Quality Assurance & Testing on the solution and a few other platforms for a long term.
The Client wanted a holistic approach to determine all the issues related to software testing and also the best way to address these issues. They requested for an Assessment on their present Software testing and Quality Assurance approach. Quality Certain was contracted to perform an assessment of their testing Insurance Solution, a few other platforms and provide a road map to address issues and challenges found.
Quality Certain provided 3 resources on-site over a 6 months period.
The assessment revealed that an independent testing organization needs to be in place, Test Automation is very key. Training is missing around test execution, requirement gathering, test case development etc.
All issues (functional, integration etc.) found during testing were resolved by the solution provider.
A leading share registration and investor services firm with close to four decades of top-class experience in the Nigerian Capital Market. The first listed registrar and investor services firm on the Nigeria Stock Exchange, and currently manages over 100 client registers.
The client wasin the process of upgrading its e-Stock Solution to an Enterprise Business Solution comprises of 12 critical business modules.
In view of the above, the client decided to engage the services of an independent software quality assurance and testing team to carry out System Testing on its Enterprise Business Software in order to certify the effectiveness of the application.
The Client wanted a holistic approach to determine all the issues related to software testing and also the best way to address these issues. They requested for an Assessment on their present Software testing and Quality Assurance approach. Quality Certain was contracted to perform QA & Testing on its newly developed Enterprise Business Solution and to provide a road map to address defects, issues and challenges found.
Training is missing around test execution, requirement gathering, test case development etc.
All issues (functional, integration etc.) found during testing were resolved by the solution provider. The Solution has been in use without issues since then.
A leading philanthropy (NGO) in Africa focused on empowering African entrepreneurs. Foundedby an entrepreneur, investor and philanthropist who is passionate about Africa’s economic development.
The client intends to host an annual Entrepreneurship Forum to showcase the African Startup seed funded by the programme to a global audience of entrepreneurs, incubators, business communities, corporations, governments, investors, academia and foundations.
In order to achieve these objectives and ensure success, an integrated solution that showcases the various stages of the programme based on latest available technology is being developed.
In view of the above, the Foundation decided to engage the services of an independent software quality assurance and testing team to carry out System and Performance Testing.
Quality Certain put in place a holistic approach to determine all the issues related to software testing and also the best way to address these issues. They requested for an Assessment on their present Software testing and Quality Assurance approach. Quality Certain was contracted to perform QA & Testing on its newly developed Solution and to provide a road map to address defects, issues and challenges found.
Training is missing around test execution, requirement gathering, test case development etc.
All issues (functional, integration etc.) found during testing were resolved by the solution provider. The Solution has been in use without issues since then.
